Privacy Policy
Last updated: 2 November 2026
1. Who we are
Ningbo Xianxunhe New Materials Co., Ltd., Room 335, Building 1, China Plastic City International Business Center, Yuyao, Ningbo, Zhejiang, China. For any privacy question write to [email protected].
2. Information we collect
When you send a quotation request or contact us we collect the name, email address, phone number, company name, resin grades and message that you provide. Our server also records basic technical data such as IP address, browser type and the pages visited.
3. How we use it
Your information is used only to answer your inquiry, prepare quotations, arrange samples or shipments, and provide after-sales support. We do not use it for unrelated marketing and we do not sell it.
4. Sharing
We never sell or rent personal data. Data is shared only with the service providers needed to fulfil your order — freight forwarder, customs broker, bank — or where required by law.
5. Cookies and analytics
We use Google Analytics 4 to understand which pages are useful to buyers. You may block cookies in your browser settings; the website remains fully usable.
6. Retention and your rights
Inquiry and order records are retained for up to 36 months for commercial and accounting purposes. You may request access, correction or deletion of your data at any time by email.
7. Changes
We may update this policy from time to time. The date shown above indicates the current version.